Privacy Policy

This policy explains what information we collect when you contact Arizona Water Damage Pros, how we use it, and the choices you have. Questions: call (855) 981-1210.

On this page

What we collectHow we use your informationWho we share it withCookies and trackingHosting and securityYour choices and how to contact us

Questions about this page? Call (855) 981-1210.

What we collect

We collect the details you choose to send us when you call or text us, including your name, phone number, address of the property, and your description of the water damage. If you use the contact form, it prepares a text message in your own messaging app — we only receive it if you press send.

During a job we also create work records, including photos of the damage, moisture readings, written scopes, daily logs and invoices. Those records relate to the property and the work carried out there.

How we use your information

We use your contact details to respond to your enquiry, arrange visits, carry out the work you ask for, and provide the written scope, records and invoices for that job.

We may use work records to support documentation for your insurance claim at your request, to handle questions or disputes about the work, and to meet legal, tax and record-keeping obligations.

Who we share it with

We do not sell your personal data. We share information only where it is needed for the job or required by law — for example, with your insurer or adjuster when you ask us to provide records for your claim, or with a supplier or specialist you have agreed should be involved.

If we are legally required to disclose information, we will do so in accordance with applicable law.

Cookies and tracking

This website does not run advertising trackers. We do not set marketing or profiling cookies of our own.

Like most websites, this site is delivered through hosting and network services that may process basic technical information, such as your IP address and browser type, to serve pages securely and reliably. Your browser may also store its own settings in the normal way.

Hosting and security

This website is hosted with the help of Cloudflare, which provides content delivery and security services. Technical data processed by our hosting provider is handled under that provider's own terms and privacy practices.

We take reasonable steps to protect the information we hold, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and how to contact us

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where the law allows. You can also tell us at any time not to contact you again about an enquiry.

To make a request or ask a question about this policy, call Arizona Water Damage Pros on (855) 981-1210 or write to us at 6900 N 21st Ave, Phoenix, AZ 85015.